Anyone is eligible to join. If you currently travel last-minute and spend around $10,000 per year, it might be right for you.
Yes, your AAdvantage® profile will be updated to acknowledge your AirPass membership.
We currently accept most major credit cards, wire transfer, cashier's check, and UATP.
We accept Discover, Master Card, Visa, American Express, JCB, China Union and Diners Club
AirPass may only be used on American Airlines®, American Eagle® or AmericanConnection® flights.
AirPass Customer Service representatives are available from 8 am to 5 pm CT Monday through Friday and can be reached via phone at (800) 433-6355 or email at AirPass@aa.com.
They can assist you with individual sales, supplemental purchases, renewals, contract administration and customer website registration.
Yes, please log into your AirPass account to view your account balances, statements, reporting, flight activity, and more. Contact AirPass customer service for information regarding on-line registration.
AirPass members may check-in on aa.com or at priority check in counters.
Members eligible for Admirals Club® access must provide their government-issued photo identification and AAdvantage® number.
Both individual memberships (single traveler) and shared memberships (multiple travelers) are available.
The minimum commitment for an AirPass membership is $10,000 per traveler per year.
If you are interested in a membership please contact us at AirPass@aa.com or (800) 433-6355.
You may complete all requested fields of Attachment A of the AirPass Agreement via our DocuSign process or send completed contracts to American Airlines AirPass Customer Service: 4255 Amon Carter Blvd, MD 4106 in Fort Worth, TX 76155. We accept both wire transfers and checks as forms of payment. If you are sending a check, please print this DocuSign email and send it with your check for processing to the address above. Credit card payments may be accepted over the phone via our Payeezy platform. Please contact AirPass Customer Service for wire transfer instructions.
Yes, the customer can call AirPass customer service and authorize payment for Supplemental miles or Excess Fees.
AirPass reservations can be booked by a Travel Agency, American Reservations at (800) 433-6464, or online at aa.com.
AAnytime: Members who make their travel arrangements at the last-minute enjoy the last seat availability by booking in unrestricted First (F), Business (J), Premium Economy (W), or Coach (Y); one-way or round-trip without change fees.
PlanAhead: Members who make their travel arrangements at least 7 days in advance may enjoy 25% off AAnytime Coach by booking in restricted Coach (H) inventory. A $200 fee is deducted automatically for changes, cancellations or no-shows after ticketing.
Your fare is deducted from your AirPass account after you fly. This means you have the freedom of total flexibility when your business plans change.
No, the fare is deducted after your travel.
If you make a change to your AirPass PlanAhead ticket, a $200 service charge will be applied and a new ticket will be issued. If the new ticket issued is not issued in H Class and/or ticketed 7 days in advance, then the higher AAnytime AirPass fare will apply.
No, the $200 service charge will be deducted from your AirPass account after you have flown or after the departure date of changed/cancelled PlanAhead AirPass ticket and it will reflect on your monthly statement.
AirPass members may upgrade using purchased 500-mile upgrades on any fare under both the AAnytime and PlanAhead options.
If you have an AAnytime reservation there is no need to fly stand-by for another flight. Simply cancel your existing reservation and book your desired flight in a new reservation. If you have a PlanAhead reservation, you may confirm a seat for same day flight changes at no charge. See our Confirmed Flight Change policy for more details.
Yes, if an Instant Upgrade (UP fare) using A, D, or I inventory is available in the market it can be booked using AirPass. All fare rules must be followed. Please note that Instant Upgrades availability changes and availability is not guaranteed.
Yes, any taxes, fees, and surcharges assessed to an AirPass ticket and are debited from the account once the member flies.
No, AirPass members are exempt from the fee.
AirPass members traveling in Main Cabin may upgrade their bookings via normal AAdvantage upgrade procedures. Elite AAdvantage members are eligible to use their earned domestic 500-Mile upgrades or complimentary upgrade when traveling using the AirPass AAnytime Option. AirPass members can also upgrade using 500-Mile upgrades from their account on any fare under both the AAnytime and PlanAhead options.
Yes, AirPass members are allowed 2 or more complimentary checked bags when traveling on an AirPass ticket.